What we do

Customer-facing systems, built right.

We design and deliver the platforms that sit between your business and your customers — messaging, calls, CRM, and the AI layer that ties them together. Built around your workflows, not the other way around.

WhatsApp Business Solutions

Reach customers where they already are.

From WhatsApp Business API onboarding to multi-agent shared inboxes and automated journeys — we build end-to-end conversational commerce experiences that drive measurable engagement.

Official WhatsApp Business API onboarding — green tick, message templates, BSP setup.
Broadcast & drip campaigns — opt-in flows, personalisation, delivery analytics.
Catalogue, payments & flows — product carousels, in-chat checkout, lead capture.
Shared-inbox dashboards — team routing, SLA tracking, tagged conversations.
Discuss a WhatsApp project
AQ
Aquorio · Business
online
Hi! Thanks for the enquiry on our latest catalogue. Would you like a quick walkthrough?
Perfect, I’ve booked a slot. You’ll get a reminder 30 min before. ✓✓
CTI & Telephony

Every call, in context.

Computer Telephony Integration that connects your phone system to your CRM — so every inbound call opens the right customer record, and every outbound dial logs itself automatically. No more app-switching, no more missed context.

Click-to-call & screen-pop — one-click dialling, instant customer profile on incoming calls.
Call recording & logging — auto-attached to the right contact, searchable from your CRM.
IVR & intelligent routing — route by language, account type, agent skill, or queue priority.
Real-time analytics — AHT, abandon rate, agent occupancy, first-call resolution — live.
Talk to a CTI specialist
Incoming call
Auto-matched to CRM record
IC
Inbound caller
+91 98xxxx 22xx · Loyalty Tier: Gold
● live
Last order#A-4892 · 12 May
Open tickets1 (Priority)
AgentAvailable agent · queue: Support-IN
CRM Implementation

A CRM your team will actually use.

End-to-end CRM design, deployment, and customisation — from data modelling and process mapping to user training and go-live support. We focus on adoption, because the best-configured CRM is the one your team opens every morning.

Discovery & process mapping — we shadow your teams before configuring anything.
Sales & service pipelines — lead capture, stages, automations, SLA workflows.
Data migration & cleanup — dedup, normalisation, history preservation.
Integrations & reporting — connect billing, support, telephony, marketing tools.
Training & rescue projects — struggling implementation? We’ve fixed many.
Scope a CRM project
Deal pipeline
Q2 · APAC region
Enterprise Account
Proposal stage
Hot
Mid-Market Lead
Discovery stage
Warm
Strategic Account
Negotiation stage
Closing
AI Agents & Automation

Quiet automations that do the work.

We build practical AI agents that sit inside the systems your teams already use — drafting replies, qualifying leads, summarising calls, and handing off to humans when the moment matters. No moonshots. Real outcomes.

Lead qualification & routing — auto-score, enrich, assign to the right rep.
Conversation summaries — auto-generated call & chat notes pushed to the CRM.
Support copilots — suggested replies grounded in your knowledge base.
Human-in-the-loop guardrails — reviewable actions, clear audit trails.
Explore an AI use case
AQ Assist
Working in the background
Drafted a follow-up email from this morning’s call. Tone matches your last 3 replies. Ready to review.
3 new leads from website forms — scored & routed to your team.

Got a project in mind?

Tell us what you’re trying to solve. We’ll respond within one business day with a tailored plan — not a template.

Chat with us